FREE SHIPPING ON ORDERS OVER ₹500. Use Coupon Code “SHIPMYBASKA”
COVID 19 UPDATE: Due to new government restrictions, deliveries may be delayed. Please bear with us as we try our best to deliver your order as soon as possible.

Frequently Asked Questions

What is Baska Foods?

Baska Foods is a brand born with the aim to make your everyday kitchen life easy, convenient and fun. Our goal is to provide the right, most satisfying food products for every emotion throughout the day. 

 

Where is Baska Foods based?

Baska Foods is headquartered in Ahmedabad, India. 

 

Do I need to register on baskafoods.com?

Registration is not a requirement when ordering from Baska Foods. You can checkout as guest. However, registering or subscribing to Baska Foods will give you access to exclusive deals, new product launches, recipes and kitchen tips. 

 

Are there any registration charges?

No, registration on Baska Foods is completely free. 

 

Where do you deliver?

We currently deliver in and around Ahmedabad, and will be starting delivery across India soon. Please verify your delivery eligibility by using the pin code check tool on the product page before checking out. 

 

How long does it take to deliver my order?

Our goal is to deliver your order as soon as possible, sometimes on the same day itself. On average, it takes 24-36 hours to deliver products. 

 

What are the shipping charges?

We offer free delivery for orders over ₹1000. If your order value is below ₹1000, a delivery charge of ₹50 will be applicable. 

 

What payment methods do you accept?

We accept online payments with credit cards, debit cards, net banking and e-wallets. We also accept Cash on Delivery (COD). 

 

Can I cancel my order?

Orders can be cancelled before they are shipped. Please get in touch with us at contact@baskafoods.com or +91 91060 82893 and our team will assist you. Orders that have been shipped cannot be cancelled. 

 

What safety precautions are followed while preparing Baska Foods products?

All our kitchen staff is equipped with disposable gloves, masks, slippers and hair nets that are changed on a daily basis. We follow the highest safety and cleanliness standards to ensure the safety of all our customers and stakeholders.

 

Will the products be delivered keeping in mind safety and hygiene?

Absolutely. Our channel partner will coordinate with you when your order is out for delivery to ensure that the products are dropped off as per your preference. 

 

What are Homely Meals?

Homely Meals consist of everyday food designed to make the everyday kitchen life easier. Prepared just like home food, you can customise it as per your taste once you receive your order. With Homely Meals, your time and effort spent for prep work and clean up will decrease significantly. 

- Preservative Free

- 100% Vegetarian

- Made with Natural Ingredients

 

How do I use Homely Meals?

Once you receive your order, store it as per the instructions mentioned on the label and use at your convenience. Just like in traditional Indian households, we recommend the age old freezing method of storage, which ensures that Homely Meals stay fresh for up to 3 months. 

 

What if my family has a specific taste preference? Will they like Homely Meals in our routine?

Yes, once you receive your Homely Meals, you can customise as per your family’s taste. Whatever your preference - mild or spicy, light or loaded, with vegetables or without. 

 

Should I order Homely Meals exactly when I intend to use them?

No, you can order and store Homely Meals. Just like in traditional Indian households, we recommend the age old freezing method of storage, which ensures that our meals stay fresh for up to 3 months. 

 

Can I use Homely Meals on a regular basis?

Absolutely! Our goal is to make your kitchen life easier - whether it is for daily use or for when you are hosting guests. Our products are prepared fresh just the way you would cook at home, so you can use them as often as everyday.